Products are brilliant, Managers are Toxic - Customer Service Representative (CSR) AbleNet Employee Review

Supportive team, team approaches, amazing benefits, great bonus opportunities, leadership values the work you do, plenty of PTO and you are provided the resources and materials necessary to do your job

I end up working a lot more than our contracted hours but it’s to reach personal and team goals

Great benefits, ample time off for holidays, hybrid work environment, great break room with lots of snack, clean & professional office.

All employees begin on a 90 day contract with a third party recruiter. Higher ups & management don’t tend to pay much attention to you making you feel less than full onboarded employees. They will leave you out of company wide meetings, won’t tell you when there are fun events in the office (aka - everyone shows up in costumes for a Halloween party but you don’t). Their operations team lacks structure, and they are constantly changing things telling you “thanks for your flexibility.” There was never any consistency in the position and employees always felt on edge wondering what changes were coming next. Upper management has these big ideas and will make you figure it out without understanding the repercussions of those actually doing the work.