Bigger is not always better - Anonymous employee Access Control Devices Employee Review

Owner is not readily available to rank and file employees other than chit chat in passing, and email communication to him is STRONGLY discouraged by middle management (I was called to the mat by 2 middle managers over an email I sent to him regarding something I saw as an opportunity for process improvement, I was informed to NEVER email him again). Middle management is inexperienced in their "soft skills"and it shows, needs improving. Employee's are "clickish" so if you aren't in the "click" you get left behind. When you have issues that need addressed and you require assistance, The help is very limited (note this may be due to the above mentioned employee "clicks") The reference material provided is outdated & incomplete.