Friendly Environment - Floor Staff Ace Hardware Employee Review

4.0
9 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours The culture is great, its "pro customer" without being "anti staff", if my coworkers see a customer being rude to me they take my side first. Everyone's very friendly and the work isnt too bad.

Cons

Low Pay No benefits Difficult to make a career there unless you plan on moving up through management towards owner. But if that were your end goal you wouldn't get the money for it working retail.

Explore other reviews about Ace Hardware

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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