If you want communication from management, this is not the place - Chat Specialist ActivEngage Employee Review

1.0
25 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Some of the lower level managers who should be in the upper management hold this place together!

Cons

Once the company acquired the biggest contract to date, they repaid us with Ring Pops, loss of gym membership, massages, and much more. The changes are never based off your needs as a student, parent, or human being for that matter. Employees are expected to adjust to schedules with little to no notice, overtime is not paid, and if you do not hit the goal for a month or two you will be fired depending on who's team your placed on. False promises, and no raises are also a red flag. If you need a job for a month or two Activengage is the perfect place to go but that is it. The average tenure is about 2-4 months before people quit, or are fired for something minimal like a comma in place of a period. No training and development time after those two weeks. Within months the staff went from 240+ down to 40-50 employees. most being new. Everyone from upper management down to the Chat Specialist has quit for greener pastures. Stay away!!!

Explore other reviews about ActivEngage

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible with shifts, only chat, great family dynamic, and great benefits

Cons

Only pay 15/hr and semimonthly pay

1.0
21 Feb 2026
Recommend
CEO approval
Business outlook

Pros

work from home; other than that... no pros

Cons

- disorganized management - culture of gaslighting and nepotism - barely livable wages

2
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