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Acuity Eye Group

Is this your company?

Toxic, disorganized, greedy - Optican Acuity Eye Group Employee Review

1.0
5 Apr 2024
Recommend
CEO approval
Business outlook

Pros

The coworkers, and great doctors

Cons

No department is on the same page, upper management grossly incompetent and inefficient and makes everyone beneath them take the blame and suffer the consequences for their own mismanagement of the company. Continually cuts commissions and have to chase them down to fix mistakes on their end in regards to payroll and HR issues. Never seen a company only look at census without factoring in other variables. Cycle of firing and rehiring to cut costs so quality of employees low and no one has been around long enough to train newbies so no one knows what they are doing. Worst optical company I have ever been in and they do a huge disservice to their patients and industry as a whole. Oh and they faced a huge lawsuit prior and changed their name to distance themselves from the scandal but I know very shady practices are still implemented. I advise you to stay away, all the reviews are correct and being here will drastically deteriorate your mental health and wellbeing

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Acuity Eye Group Response
2y
Thank you for taking the time to provide your feedback. In fast paced healthcare today, there are often missed opportunities and we apologize your experience has not met your expectations. We have implemented many new initiatives in the past year with the goal to enhance our culture and strengthen engagement with our team members. It is important to us that we continue this work with our teams as it takes all of us working together to have a positive work environment! We believe that problem solving is best when talking directly, and we encourage you to reach out to hr@acuityeyegroup.com or another member of the leadership team.

Explore other reviews about Acuity Eye Group

5.0
26 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Excellent compensation, growth, outstanding management team.

Cons

The company is growing so fast!

1.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to list.

Cons

The environment is driven by fear and intimidation, spearheaded by the COO. There is a total absence of accountability, meaningful support, or consistent communication from senior leadership. Employees are regularly tasked with responsibilities far outside their job descriptions. There is no acknowledgment of this additional workload, nor is there any incentive or compensation for taking on these extra duties. The company struggles to retain talent, particularly in executive positions. The high turnover rate at the top is a clear indicator of systemic issues within the management team.

1
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