Hybrid schedule but poor management and no appreciation stay away unless you need a job quickly - Anonymous employee Advanced Call Center Technologies Employee Review

Poor management No true employee appreciation Common place to fire employees with no warning at random Poor esop program (when you get fired out of the blue you loose all non vested amount even if you were a top agent month to month) No incisintive to work harder ( low bonuses/raises which makes people who do double the work get paid basically the same)