Not flexible with schedules or time off, no training, upper management does not know much about confidentiality or managing, they tend to make things more difficult than they need to be. Executive office is rude and uppity, downstairs office is cliquey, gossipy and underpaid. Treated like a prision with strict punch clock times, breaks and lunches. Any personal phone call or personal business during the day must be fielded through HR who will determine whether or not it is an emergency. Computer systems are slow and outdated - staff is not properly trained on them.