Hands on Experience - Customer Success Manager Affinio Employee Review

4.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Work with interesting data and companies.

Cons

Longer sales cycle with companies.

Explore other reviews about Affinio

5.0
6 May 2023
Recommend
CEO approval
Business outlook

Pros

Company is willing to innovate and develop new products quickly.

Cons

None that I can think of

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

The cool thing about working at Affinio is that the company is poised to (and is already making strides in) creating and defining a whole new category for marketing strategy. It was amazing to see the impact the platform has on some of the world's biggest brands. It's such an exciting customer base to work with. On top of that, the team at Affinio is made up of super innovative, hard working folks who all share a passion for bringing something to the market that really changes the way its customers drive strategy for the better. It's an amazing product and mission to get behind and be a part of.

Cons

The company has grown heavily over the past few years and has been proactive in making innovative decisions for the business that keep it ahead of where the market is going. As a result of these forward-facing decisions, it requires the team to refocus on new initiatives and be adaptive and agile. Sometimes, as it does with many companies, that proactive stance results in some people who are unhappy, or some necessary growing pains. What's important is how the company deals with that and how it takes the approach getting the team to rally around a common goal. I was quite impressed with how the C-level team was able to succeed here and do what was right for the company. So as this isn't exactly a "con" I felt that it needed to be addressed especially based on some of the previous reviews. I've been in young companies for much of my career and know that growth sometimes results in uncertainty. In my eyes, that's what makes it exciting! One other thing to keep in mind. Affinio is great at hiring great talent, no matter what their geography is. That does result in the need to be comfortable working remotely or with people who are remote. Get used to lots of video conferences and Slack messages. Took some getting used to but it really ends up working very well for a dispersed group.

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Affinio Response
7y
Thanks so much for this feedback. We're excited about the opportunity in front of us too! Our success has always been based on the great team, experience, and passion of those who have shared their talents with our company. I appreciate your continued support as we continue on this amazing journey!
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