Avoid at all cost - Clean Energy Expert Aira Employee Review

1.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Some of the installers are spot on as they dont hide behind desks barking orders and bully people

Cons

Awful, truly awful. Your initial week of training in Sheffield was ok and some very nice people. Unfortunately once a region has been given it all falls apart. You are encouraged to give feedback and share any ideas as they are a relatively new company in order to try and improve things. Sadly if you speak up you quickly realise that you won't fit in. A number of staff were let go as they spoke up about jobs being booked all over the country and sales staff litetally travelling to each others areas.Team leader in dartford had no clue whatsoever and is purely a mouthpiece for the head of region. You are expected to attend team meetings on your mobile phone whilst driving and despite raising this,the comments made are " are you sure this job is right for you" zero support. Cars not fit for purpose, no handover or vehicle checks from previous employees, resulting in some cars not being road legal but you are expected to just get on with it, a clear disregard for your safety. In team meetings, homophobic and sexist comments, including mickey taking at other employees nationality go unchallenged. Salary was reduced as the company is making a loss. Cold calling was expected although the job advert made no mention of this. I was under the impression that being MCS accredited under the boiler upgrade scheme meant that cold calling wasnt permitted, yet you are constantly being told to knock doors. was A truly awful experience. The whats app group sales chat is awful. With some individuals clearly targeting the elderly. New staff being asked to put reviews on trustpilot was shocking.

avatar
Aira Response
3mo
Thank you for sharing your experience at Aira. We're always looking to improve and will look into all the elements you have outlined within this review. If you're open to discussing your review further, please consider reaching out to us at people.admin.uk@airahome.com.

Explore other reviews about Aira

1.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid working structure and the regional team before redundancies were made.

Cons

The business is severely undermined by poor management and questionable leadership decisions, with individuals being promoted into roles they are clearly not equipped to handle. There is a significant lack of communication between the north and south operations, creating confusion and inefficiency across the company. I was left with minimal support while expected to manage an entire region, taking on responsibilities equivalent to a senior leadership role without any recognition or appropriate remuneration. The culture appears to favour an “inner circle,” with progression often influenced by personal relationships rather than merit, which is both demoralising and unprofessional. Combined with substantial company debt and redundancy decisions that seemed to target the wrong individuals, my experience was ultimately a frustrating misuse of time and effort.

1.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The product is pretty good and the industry and mission and really strong.

Cons

I can’t stress these cons enough for anyone interviewing. I would recommend treating the pitch you get from recruiters with extreme caution. I think there are many problems but to summarise my experience: terrible culture and treatment of employees, chaotic leadership and operations. On good days it feels like a quirky episode of Severence; on bad days it feels like psychological manipulation. In my experience, they don’t invest in their employees. I asked for training multiple times, to the multiple managers I’ve had. If your experience is anything like mine, you will be given either a flat “no” or a price list for courses at their academy which they run as another revenue stream. In a sales roll, most of the training will be in the Aira Sales Method which is viewed with an almost religious zeal. You’ll lament the “Expert” title as there will be almost no practical training. I have been encouraged to use sales tactics that are aggressive and unethical. The business is led from Sweden and there is no time given to UK employees or opinions. In one meeting, reasonable operational feedback was raised and a board member replied “if you don’t like it, you should leave”.

See reviews by: Helpful|Rating|Date|All