A lot - PPC Specialist Aires Employee Review

3.0
27 Feb 2023
Recommend
CEO approval
Business outlook

Pros

hybrid wfh/office Great bonuses Popcorn friday

Cons

Bad management Long training Work overload Understaffed

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Aires Response
3y
Hello, Thank you for taking the time to leave your review. We are glad that you have enjoyed the hybrid work model, bonus, and other perks related to your role with us. On the other hand, we are sad to hear about the struggles you have had and hope for the opportunity to address each issue. Regarding your manager, we have recently implemented a new training program for managers as well as changed our onboarding process to help equip our managers as best as possible. Unfortunately, we also understand that not every manager is the right fit for every employee. In these instances, our recommendation is to communicate any issues with the manager and if you don't feel comfortable addressing them directly please contact PeopleX first and we will help guide you through the conversation. Over the last year we have invested heavily in expanding our training program to make it as streamlined and beneficial to our employees as possible. We understand that our training may seem long, but relocation is a very niche industry and we feel it is better to spend the time equipping our teams with the information that will help them to succeed where there are many moving pieces. The last two issues you mention go hand in hand as our staffing only added to workload issues. Last year our recruiting team added over two-hundred new employees worldwide with the intent to have everyone effectively trained to help reduce the strain on tenured employees. Aires is always looking to improve on current processes and we welcome any ideas or input. If you would like to connect offline to have a longer conversation we would greatly appreciate it. You can reach us through email: hrconfidential@aires.com or hr@aires.com

Explore other reviews about Aires

5.0
18 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The good truly outweighs the bad. They are pretty flexible to make sure you have a good work/ life balance. Summers are busy, but that's expected in this industry. If are looking to just ride a clock Monday- Friday 8-5pm then this is not the place for you. You stay busy. I'm not aware of them ever having a layoff, so that speaks volumes about leadership.

Cons

I wish the heath insurance package was better/ cheaper and they provided tuition assistance, but other that's all I can think of. I also wish we received pay increases were more in line with inflation, but at least we received one.

1.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Hybrid work culture - There were some genuine good people I worked with here

Cons

Worst IT department I have ever worked at. Weak leadership that flat out ignored concerns that were brought up and only sought to place blame instead of correcting problems when something went wrong that they were warned about multiple times. This contributed to their mindset of making every little thing "urgent" - even when it wasn't, or when other employees didn't follow proper procedures they wanted it done anyway. Toxic environment with extremely poor communication and dishonesty. Micromanagers who lied and manipulated information, constantly covering up their incompetence and inability to manage others - with an extreme lack of accountability and integrity. Would tell people to get certifications and then never empower or promote employees who got them. Just got shoveled more work onto their plates without proper training on an already small staff while they never lifted a finger to help out or defend their teams when needed. Refused to enforce established policies and instead bowed down to other managers/directors who had no business sticking their nose in IT department operations - most of whom had subordinates who could barely use a computer correctly or follow directions, then cried like a toddler until they got their way.

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