Pros
The team I worked with are amazing, very genuine people. It is a shame they are unfortunately trapped in this horrible organisation.
Cons
Where do I even start? The basic policies and procedures which should exist in any bank, is non-existent in this bank. Basic procedures are carried out with opinion, rather than following a set of guidelines. Conduct risk is not important to this bank at all as they keep their customers waiting and waiting for a basic service such as a fixed term deposit to be renewed. The upper management are too big headed to listen to the front-line staff members. Favouritism is a popular method of being promoted, otherwise you have no chance of getting anywhere, even something standard like a yearly pay increase. Think you’re going to get a pay rise in this company? Think again. The HR is also non-existent as they do not respond to any emails, no support or empathy whatsoever, again just another bunch of people who only care about making themselves look good. The bank lacks basic direction since the CEO left the company. Everyone is running around like headless chickens making an excel spreadsheet for every single thing, with no substance behind it. This is not how a bank should be run. The credit team lack basic knowledge about the target market, making it difficult to manage customer expectations. The KYC team also lack direction and fluent understanding, making it impossible to manage clients’ needs. I joined this bank with high expectations and it unfortunately fell flat. The principles and morals of this company are out of the window. Don’t say I didn’t warn you.