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Alameda Alliance for Health

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Great to start in health field - Member Service Representative Alameda Alliance for Health Employee Review

4.0
4 Nov 2024
Recommend
CEO approval
Business outlook

Pros

I enjoy my time working for this company . Pay is great working from home is such a benefit as well.

Cons

however they do micro manage which can be annoying .

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Alameda Alliance for Health Response
1y
Response on behalf of the Alliance CEO: Thank you for taking the time to share your feedback. We appreciate the effort you have made to provide us with your insights. At the Alliance, we aspire to be one of the best places to work in the East Bay Area. I am grateful for your contribution and your feedback is beneficial to identify areas where we can improve. I want every one of our team members – past and present – to feel appreciated, respected, and heard. We strive to uphold our open-door policy as a safe space for team members to express their thoughts, ideas, and concerns. I deeply care about all our team members and their well-being. I want to get a better understanding and learn more about your thoughts on “micro managing” and your experience as we are all doing our best to support each, continue to work to streamline and enhance our processes, and provide the highest levels of service – and I encourage you to reach out to me directly at 1.510.747.6180. I look forward to hearing from you and learning more about your ideas on how Team Alliance can better improve team member satisfaction. Thank you for being part of the Alliance community. Sincerely, Matthew Woodruff, CEO Alameda Alliance for Health

Explore other reviews about Alameda Alliance for Health

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very diverse and reliable company. Truly take care of you here. All about the underserved community.

Cons

NO CONS - nothing I can say about this company, department, or role that has a con in it.

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. Lots of room for OT. Position is remote and they are flexible with what time you start/end shift.

Cons

Lots of cases. Like over 40 per week. At the heaviest we have gotten up to 52 per week. There is very little being done to help with miinimizing the caseload.

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