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      Alera Group

      Engaged employer

      Alera Group reviews

      great place to work - Customer Service Representative (CSR) Alera Group Employee Review

      5.0
      12 Jan 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      My colleagues are all friendly. The managers are supportive and look for ways to expand opportunities. The regional and national resources available to help us serve clients are great.

      Cons

      The clients can be demanding but that's what makes the job interesting.

      Explore other reviews about Alera Group

      5.0
      15 Jun 2026
      Divisional director
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance, fair pay, room for advancement, collaborative approach

      Cons

      Change is frequent and can be challenging. Not yet acting as one firm

      2.0
      30 Jun 2026
      Client manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Not many pros to talk about.

      Cons

      Way to many accounts and underpaid based on workload. Employees leave and workload just shifted to remaining employees. To much nepotism.

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