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Alight Analytics

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Good Product, Poor leadership - Customer Support Alight Analytics Employee Review

2.0
19 May 2021
Recommend
CEO approval
Business outlook

Pros

If in a client facing role, you get to work with clients all across the country which I consider enjoyable. Pre/post COVID there is always booze and snacks available in the office. You will see the value of marketing analytics, as Alight's main product, ChannelMix, and the visuals they build on top of the data provide great insights. This company could be great.

Cons

Two words: Toxic Leadership. It all starts from the top. The leader of this company is the ultimate keyboard warrior, the patriarch of passive aggression, the chieftain of condescension, the superintendent of Slack attacks... I could go on, but the point is at the top of this company, which mind you offers a GOOD product/service, is who I consider to be a petty, uninspiring and ineffective leader. As gravity dictates, sludge rolls downhill. Senior leadership take on the brunt of the toxicity but despite their efforts to contain it, it leaks into their interactions with their direct reports. It’s unavoidable.

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Alight Analytics Response
4y
Thank you for your review. Your observations and concerns help us better understand how we can improve. I welcome the chance to discuss them live or you may reach out to our HR consulting firm (Lever1) at (816) 994-1300.

Explore other reviews about Alight Analytics

5.0
25 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Great atmosphere to work in. Friendly

Cons

Long days and long nights

3.0
18 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere, great people and amenities. Fun work if you like analytics. Great for young professionals.

Cons

No growth potential whatsoever. They hire internally for new, higher up, positions without interviewing anyone. Very much “drink the kool aid” type where the 4-5 year employees are the only ones seen as valuable.

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