Disorganized tech company; falling short of investor expectations - Territory Manager Align Technology Employee Review

2.0
23 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Innovative product with great pay

Cons

I’ve worked for high-performing, industry-leading companies my entire career. My experience at Align was disappointing. Internal processes are so fractured, I’m shocked anything gets accomplished. I really wanted to love this organization, but all I did was spin my wheels to get get even the smallest things taken care of for my customers. It’s evident Align has invested in consumer marketing, product innovation & expanding the sales force. Where they lack is internal support and competition has figured this out.

Explore other reviews about Align Technology

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

No salary adjustment for where you live

3.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It used to be a good company who made a premium product, with smart coworkers, interesting tasks that involved a lot of math problems, with detailed code reviews. It still has generous PTO, sick days and a discounted lunch (in Raleigh office).

Cons

Management changed and there is an ongoing optimisation with hidden layoffs / force quits with no severance. Biased performance reviews with high expectations. Frequent goal changes and useless projects that will eventually be terminated and the whole team will be shuffled or dismissed. Complete delivery mess. Left hand does not know what the right hand is doing. Knowledge transfer sucks. The only way to understand the feature is to dig into the code (bad for newbies). New unqualified and arrogant low-level managers and team-leads, hide their uselessness on endless meetings, blah-blah-blahing with no real impact just to add visibility. A lot of stress, 5 days from office in an open space with no remote option even for new parents. The base is low with no stocks. Pro-Russian company, previously based in Moscow, relocated the whole office to the US and Europe due to sanctions during Russian-Ukrainian war (they recently laid-off a few Ukrainian guys).

5
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