Communication - CSA - Customer Service Associate Allegiant Air Employee Review

4.0
22 May 2024
Recommend
CEO approval
Business outlook

Pros

Great staff, fun environment, opportunities, free travel

Cons

Scheduling, not enough supervision of those who are not performing well, inflexible time off, no weekends off, lack of communication, website difficult to maneuver, Low pay considering the amount of learning and discretion required.

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Allegiant Air Response
2y
We appreciate the time you’ve taken to write a review. We want our Team Members to take well-deserved time off and sometimes that can be challenging due to our peak travel days and seasons. We’ll share the feedback with the Station directly to help improve communication.

Explore other reviews about Allegiant Air

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You would have a varied schedule.

Cons

You work a flight and immediately turn back around to go back. You're on the plane all day. There's no time to step off.the plane to get food or snacks or just to walk around.

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Positive Work Culture: Strong team collaboration, supportive leadership, and a community-focused environment. Growth and Development: Opportunities for skill-building, internal advancement, and continuous learning. Work-Life Balance: Flexibility in scheduling, understanding management, or a steady pace that respects personal time. Impactful Work: The satisfaction of solving problems, coaching others, or seeing the direct results of your efforts.

Cons

The customer care department can be an incredibly challenging environment; success and growth here depend entirely on an individual's personal focus, resilience, and daily effort.

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