Beware - Member Support Representative Alleviate Employee Review

1.0
8 Jun 2019
Recommend
CEO approval
Business outlook

Pros

It’s a nice building and office

Cons

Management makes you do work to make every single departments’ lives easier except member support. Member support at this company gets all the rest of the departments crap. You do negotiations follow ups, payment processing follow ups, quality assurance forgot to get something? Guess what? Member support gets put to do it. They show no appreciation for your work whatsoever and are constantly demanding without please or thank you. The other review of it being a boys club, it is true. And the upper management walks around intimidating people. They say they don’t micromanage, they DO! That’s all they do. They monitor your EVERY move. They don’t celebrate birthdays, for holidays they don’t do anything, don’t even have company dinners to show some kind of appreciation, nothing. They don’t even let you have your own wallpaper on your computer..they have to manage that too. They play favorites. And you’re WAY underpaid for EVERYTHING they make you do. Point is.. yes it sounds great at first, but you’re in for a very rude awakening... also you don’t have real benefits. And the food places around that they advertise to get people to apply, are not that great. There’s no yoga classes, there’s a gym but at ANOTHER building hardly anyone even goes. Don’t let them fool you.

Explore other reviews about Alleviate

5.0
31 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

View is nice but literally the only redeeming quality

Cons

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

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