You Will Feel Uncomfortable Signing Clients Up - Debt Advisor Alleviate Employee Review

1.0
25 Oct 2022
Recommend
CEO approval
Business outlook

Pros

No compliance for agents to be graded by. Can pitch freely. QA covers the important details. You can listen to the QA calls so you can keep the client if they have any objections.

Cons

If you bring up suggestions to make the company better you will be ignored, belittled, and discouraged. Complaints about company policy violations will get ignored too if it protects favored individuals. Please, if you care about your clients, you need to run. After clients are enrolled their experience is not the best as they have complained. The system is super cheap as well and is hard for employees to track information. Sinking ship! If agents don’t take the initiative to be better, there are no incentives to do so. Just hard to do so remotely. You are by yourself working. There are no bonuses or fun incentives. Constantly told to be gracious because the company is growing but the system is slow and there are unnecessary restrictions on what we can enroll for the clients. Beware. Not the best for longevity.

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Alleviate Response
3y
Thank you for expressing your concerns. As a growing company, we have faced CRM and development challenges in this area. Fortunately, our IT Department is dedicated to ensuring that we have the most robust software possible to enhance the both the client and employee experience. We have been, and always will be, continuing our efforts in utilizing new technology developments to improve and ultimately support our growth. We are currently in the process of upgrading such software programs and are excited to see how these changes impact us. In response to your concerns about employees providing feedback, the Company never intends for an employee to feel as though their feedback or suggestions are ignored or discouraged. We have a written and practiced Open-Door Policy, in which we allow and encourage all employees to bring their concerns to us. We take violations of Company policy and industry regulations seriously, and we thoroughly investigate all complaints and concerns which are brought to us. We also want our employees to genuinely enjoy working for Alleviate. Aside from having one of the most competitive Compensation Plans within the industry, we focus a great deal of attention on our employees' overall satisfaction. The initiatives we have carried out over the past year, including employee surveys, engagement activities, updates from Leadership, and employee recognition have greatly impacted our employee morale. We are proud to say that our most recent Employee Survey found that 86% of Alleviate employees felt valued by the Company. We are sorry to hear that this was your impression, and we want to express that we are continuously investing in the employee experience to make it the very best possible.

Explore other reviews about Alleviate

5.0
31 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Not much to list here, but a lot of my peers are great people

Cons

The pay is a joke, they tell you that the average rep is making 6-10k when only about 10% of the entire is earning a bonus and they top ones are barely making 10k most are working for just the 17/hr. Everyday you are told its going to get better but after a year its only gotten worse. No coaching from leadership, just a review of your numbers and told to do better. Constantly told if you want to earn commission you have to work overtime so work life balance isn't a thing. I came in with such high expectations and have been let down every turn of the corner.

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Alleviate Response
3mo
Our debt advisor teams are supported by leaders with many years of direct industry experience. We provide consistent support through live trainings, one‑on‑one coaching, leadership accessibility, and dedicated team resources. Any concerns raised about management are reviewed promptly. Debt advisors typically work a 40‑hour schedule with one Saturday per month, and any additional hours are strictly voluntary. While commission earnings can vary based on performance and consistency, our compensation structure is highly competitive, and many team members build fulfilling, successful careers here.
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