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      Alleviate

      Engaged employer

      Alleviate reviews

      Management sucks - Account Manager Alleviate Employee Review

      1.0
      19 Apr 2024
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home and great co workers My mentor from last year she was great

      Cons

      Honestly management is not great, glad the fired the person in charge in Guatemala, se didn't do anything but they fired one of the few supervisors that knew what to do, they kept one from here that always gives out wrong information to agents, a lot of us complaint about it but he is still there... They changed bonuses to impossible ones.... seems like they dont want us to reach bonuses and yet they say metrics may change from time to time but it is still a benefit... how can it be a benefit when they change bonuses EVERY month and to impossible targets in orden for agents to not get their bonuses paíd... oh because they noticed we gave our 150% on the previous month they had to put something impossible not only that before I left I asked other agents how they plan to reach the goals , and the response Will shock you, but guess that is management is looking for

      avatar
      Alleviate Response
      2y
      We appreciate your feedback regarding your experience with our company. We prioritize efficient management practices and promptly address any issues related to effectiveness. We want to clarify that although our bonus structure may change sometimes, it is not monthly. Our bonuses serve as an incentive for better performance and professional development. We are pleased to hear that you enjoyed the flexibility of working remotely with your colleagues and mentor. We apologize that our company did not meet your expectations, and we wish you the best in your future endeavors. Thank you for taking the time to share your feedback with us.

      Explore other reviews about Alleviate

      5.0
      31 Oct 2025
      Debt advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

      Cons

      There can be a large learning curve if you are unfamiliar with debt relief and credit review.

      1.0
      2 Jul 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      View is nice but literally the only redeeming quality

      Cons

      They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

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