If you work in claims it is a horrible place to work.
Officers are bullied and discriminated every day. The pressure to achieve unreasonable targets is enormous (you feel bad going to the loo because you will waste this precious time not processing claims).
People are treated differently depending on where they are from.
Team leaders and management are not trained to do their job. They are team leaders because they are Irish. Any promotions or career developments only are given to Irish people. If you are not willing to be an apple-polisher you are not going anywhere in there.
Canteen is extremely expensive and you have no other option around.
Kitchens on the floors are not well equipped, no microwaves, no toaster, no kettles and barely any cutlery are available. These were requested several time but they always use the same lame excuse: Fire hazards (it's odd that many other companies do not see them as fire hazard)
Surveys are completely ignored and no action is taken to solve any issues and staff requests.
Communication is non existing between departments.
Repetitive job, and misleading interview (you are told about so many opportunities to grow and develop your skills and they disappear once you are there).
