Pros
This is for the DTC office. Not a bad location. Flex hours between 7 and 6 during the week days, but if there's a holiday or snow day make it up on the weekend so you get your 40 hours in.
Cons
Upper management for this location is illusive and demanding, in spite of 1-2 emails saying they are available to all employees (uhm, ignore the closed door to their office and the fact that their phone is always in conference mode). 2nd level management (DDMs, SMEs) are so busy that they are rude to the 175 or so analysts and senior analysts; don't know their employees or their names; and are driven my production and reports. They hide in a conference room 80% of the time (all 5 DDMs so far who tend to act like children in a pack); the conference room is like a command station. Yet, they still have their glass offices. Two of the DDMs walk around yelling much of the time, not condusive to the detailed work that all of the analysts are demanded of. Software/IT changes are so frequent it is impossible for training and documentation to be proactive. Communication of software changes is minimal (say - oh yah, you have a software update in 10 minutes and everyone has to stop what they are doing and re-enter the 4 hours or more of work they just entered without knowing the changes to the system). Analysts rarely get feedback on their work...and if they do, it is conflicting because their senior analysts are not trained on what feedback is necessary. The CEO does come in and provide updates - once a month or so - and few can understand nor hear her due to a small space. Much less can they believe her. Most employees are "co-employees" for the duration of the contract - and who knows, that could end in a few months. Some people are now working in small conference rooms. A bull pen for many. Others sit in a call-center type environment (oh...did I say...having to listen to screaming DDMs?). Training is getting better thanks to a few. And a few others are trying hard to make things work. But they are getting burned out due to lack of understanding, feedback and overwork. Don't work there unless you can forget about work when you go home at night. And DO work there if you like a caste-like environment. There is a high fear-based motivation of workers.