Meaningful remote work with challenging member interactions - Healthcare Customer Service Representative Alorica Employee Review

3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

This was a remote role that allowed for flexible scheduling. Meaningful work by helping members with their prescription plan benefits.

Cons

assisting sometimes difficult and angry members.

Explore other reviews about Alorica

2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

See reviews by: Helpful|Rating|Date|All