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      Alorica

      Engaged employer

      Alorica reviews

      Good people, bad business decisions - Work From Home Agent Alorica Employee Review

      3.0
      20 May 2026
      Work from home agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Really good people and managers

      Cons

      Didn’t stay because best department was let go. They would rather pay the Philippines cents, but was most likely not Aloricas fault since they are 3rd party. Training for some departments are absolutely terrible - do NOT go into any IT departments. People go to IT school for years and Alorica will try to train that IT info in a 2-4 week training.

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      2.0
      5 Jul 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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