2.019 Jul 2016Inbound customer service agentFormer employeeKennesaw, GARecommendCEO approvalBusiness outlookProsSchedules are good. Weekends off.ConsHigh turn over rate. Ghetto. Management needs to be trained more.Show more
5.030 Sept 2025Anonymous employeeCurrent employee, more than 3 yearsMiami Lakes, FLRecommendCEO approvalBusiness outlookProsLeadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.ConsThings move quickly, which can be challenging at times, but it keeps the work exciting.Show moreHelpfulShare1
2.07 Jun 2026Remore call center agentFormer contractor, more than 1 yearNew Orleans, LARecommendCEO approvalBusiness outlookProsTelework, managers are communicative with staff and help us get better at the phone calls to pass QAConsAlways threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke EnergyShow moreHelpfulShare