The company has been declining every time it has been sold. - Team Manager Alorica Employee Review

Policy and procedure varies greatly from account to account, all employees have a pay-cap regardless of how well you perform. New employees benefits are horrible, Most accounts seem to be only hiring temps(no benefits, PTO) they routinely lie to clients that they work for by fudging numbers, scheduling fake/unnecessary training sessions so we have more billable items. Mid tier positions routinely find themselves doing multiple jobs with no compensation example QAR's routinely used as trainers as well..