At least its a full time job - Customer Service Representative Alorica Employee Review

3.0
18 Apr 2012
Recommend
CEO approval
Business outlook

Pros

The main benefit is you get 40 hours easily.

Cons

Start off at 9 a hour in training, then 10 an hour after training. Terrible benefits plan, low job security as it is a contractor, and compared to other call centers the pay is terrible yet the work at Alorica (verizon for me) is harder than most other call centers out there. For example I do the same exact work as the actual Verizon call center employees, yet I get paid 10 an hour with almost no benefits while they are getting like 17-18 an hour, union job, with full benefits.

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2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job. Helping people some are grateful

Cons

Coaching every week. Never positive feedback. Support to staff is limited.

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