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      Alorica

      Engaged employer

      Alorica reviews

      find another job - Customer Service Representative Alorica Employee Review

      1.0
      30 Jun 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      good hours, hour long lunch, friendly atmosphere, decent team managers, dont have to work weekends, 8-5 m-f

      Cons

      poor pay for amount of processes, lied to about holidays, no real future, not much room for any kind of professional growth, working with loud unruly people, you get different answers for all questions, whether for actual job or for alorica in general i.e. holidays

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      2.0
      5 Jul 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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