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      Alorica

      Engaged employer

      Alorica reviews

      Policies concerning Adherence are strangling - Customer Service Agent Alorica Employee Review

      2.0
      7 Jan 2020
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture is upbeat, positive and welcoming

      Cons

      You can't go to the bathroom when you need to. You are expected to be a robot when it comes to managing time; you are docked when you don't take your break on the very minute it's scheduled and often times these scheduling conflicts are completely outside of your control.

      Explore other reviews about Alorica

      5.0
      30 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

      Cons

      Things move quickly, which can be challenging at times, but it keeps the work exciting.

      1
      4.0
      11 Jun 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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