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      Alorica

      Engaged employer

      Alorica reviews

      Only Apply if you Have No Other Option - Customer Service Representative (CSR) Alorica Employee Review

      2.0
      26 Mar 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Working on site pre-COVID was a lot of fun. The people were all super unique and from every kind of background. Work site in Fredericksburg, VA is really pretty A LOT of overtime is available

      Cons

      The pay is trash Management treats employees like garbage They constantly preach company culture but do nothing really to improve it The company software crashes constantly

      Explore other reviews about Alorica

      2.0
      7 Jun 2026
      Remore call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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