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      Alorica

      Engaged employer

      Alorica reviews

      Finding correct answers for customers reguarding company policy and technical issues ambiguous. - Technical Support Agent Alorica Employee Review

      2.0
      14 Jun 2011
      Technical support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Every six months was given raise. This was 2 years ago but things change daily and not sure if this is still the same policy.

      Cons

      systems slow and unreliable when answers were found they still were not clear and precise, difficult to find information quickly

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      2.0
      24 Jun 2026
      Member service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a job. Helping people some are grateful

      Cons

      Coaching every week. Never positive feedback. Support to staff is limited.

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