Automated dismissal : unfair and hurtful. - Anonymous employee Amazon Flex Employee Review

2.0
22 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working and good rate of pay while it lasts.

Cons

Despite human beings in Support reassuring you that traffic conditions and app errors slowing you down, will not reflect in your history, it does. I worked several hours unpaid overtime trying to fulfil Amazon's commitments. Some parcels were minutes late. This was due to the Amazon app sending me miles out of my way in rush hour. I got terminated for the parcels in that block. I'm very upset as I worked damned hard. I take customer care very seriously.

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5.0
30 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

Cons

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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