1.0
15 Apr 2025
Former employee, more than 3 years
Cleveland, OH
Recommend
CEO approval
Business outlook
Pros
Flexible schedule Decent pay when blocks are available You work independently without micro-management
Cons
Support is easy to reach but nearly useless — most reps don’t speak fluent English, leading to frequent miscommunication and poorly documented issues The app is extremely glitchy and unreliable — you’ll be held responsible for errors caused by their system No real appeal process — you’re deactivated without proper investigation and left to fend for yourself Policies are vague and don’t accommodate real-world situations like traffic, weather, or delays beyond your control Deactivations are abrupt and final, with no empathy or fairness Amazon treats Flex drivers like expendable tools, not human beings