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American Auto Shield

Engaged employer

Worst place I've worked at in over 20 years - Software Engineer American Auto Shield Employee Review

1.0
14 Feb 2024
Recommend
CEO approval
Business outlook

Pros

I mean the salary was fine.

Cons

- The company is 10 years behind on the technology front. I seriously reconsidered my decision to join when I saw the equipment they were providing me. - Work life balance is absolute garbage. AAS does not believe in time away from work. You won't even start accumulating PTO time until after 3 months. People coming back from vacation were treated poorly by management. They were made to feel like they had done something wrong. - I tested positive with Covid and was expected to continue work as usual. I was explicitly told that I was not allowed to die until my project was complete. -If they hire you to work remotely you need to be aware that if you are within 50 miles of the office you will be expected to start coming in. They will not be upfront in their communications about this. - Let's be honest, they essentially sell extended warranties for vehicles. The company matches the reputation of this type of position. You will not feel any sense achievement or feel like you are making a difference working for this company. - Several members of the management team are seriously incompetent. The manager of the Salesforce team is incapable of holding a technical conversation. He asked us to be dishonest on an employee survey to make the company look better.

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American Auto Shield Response
2y
Thank you for sharing your feedback. We are sorry to hear about your recent experiences. We take every comment seriously to make internal changes to improve. It is feedback like yours that helps us to improve the employee experience. We appreciate your honesty and are thankful for the time you have taken to leave this review. We would also encourage you to utilize our open door policy and start a dialogue with your team lead, manager, or HR. Thank you, again, for your contributions to our organization.

Explore other reviews about American Auto Shield

5.0
2 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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