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American National Insurance

Engaged employer

CTS-CSG (Desktop Support) has the worse Leadership I've experienced in 19 years. - Anonymous employee American National Insurance Employee Review

1.0
28 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ACE Culture, PTO plan, 401k, and FIRST culture.

Cons

Went through quite a bit of discrimination over the years with American National, starting with their former CFO, down to Current/past CTS Leadership. My first year was great until they removed an incredibly good Manager and replaced them with someone who threw the bible at me when asking personal questions about my sexual orientation. The current Leadership has no concept of how to run an IT department. They hire inexperienced technicians and are expected to do the work of a level 3 person with no development plan. Leadership comes up with these bogus ideas and runs with them without any thought or planning. Rather than actually coming up with development planning, current Management chooses to come up with Conspiracy Theories that people are out after their job. They will tell you one thing, and do another, constant lying. I can't stress enough, this is the worse Leadership I've ever experienced.

Explore other reviews about American National Insurance

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to build your career.

Cons

Nothing to advise at this time.

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American National Insurance Response
1mo
We're thrilled to hear about your positive experience. Our team works hard to create a supportive and engaging work environment. Thank you for sharing your feedback!
3.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful co-workers and upper management.

Cons

Understaffed Allowing toxic management to remain in their role. Not indicative of all management as most are excellent.

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American National Insurance Response
3d
We appreciate your review. Every piece of feedback helps us reflect on how we can continue to support our teams and improve the workplace. Please email us at social@americannational.com if you would like to share additional information.
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