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American Roller

Is this your company?

Job seekers pay attention - Customer Service Representative American Roller Employee Review

1.0
25 Apr 2020
Recommend
CEO approval
Business outlook

Pros

The only pro is it’s an income.

Cons

A good company once but a sinking ship. I used to think bad reviews were from people who were fired or had a chip on their shoulder. I am neither. Arco has a lot of problems starting at the top. Many seasoned employees have left so there’s scant knowledge in customer service and other departments. Even when people tell the truth, make managers aware of the problems, they turn a blind eye. It sounds like utopia when you interview, promises of raises and job reviews, don’t buy into the fairy tale. Most years you earn less because insurance goes up and pay might increase 1% but not enough to cover the higher insurance. The culture is toxic, no team players anywhere, shut up and do what your told prevails. And if you make a mistake? Don’t believe It when they tell you it’s ok if you had good reason, there are no good reasons. A pig covered in diamonds is still a pig.

Explore other reviews about American Roller

5.0
20 Mar 2025
Recommend
CEO approval
Business outlook

Pros

American Roller has a strong reputation in the industry and provides a stable and supportive work environment.The company values innovation and continuous improvement, which makes it a great place for those who want to make an impact.Leadership is receptive to ideas for improvement, and there’s an opportunity to shape company culture.The team is knowledgeable and experienced, providing a great learning environment.

Cons

Communication and company culture are areas that could be improved, but efforts are being made to create a more connected and engaging workplace.With multiple locations, collaboration across teams can sometimes be challenging, but technology and structured processes are helping bridge the gap.

1
1.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

none that I could reasonable say

Cons

The Culture of the company is very egotistical and the structure is in a buddy system style. They are owned by holding company so they laid a large amount of people off and cut corners to look more profitable putting lipstick on the pig as some may say. Safety is preached but not practiced.

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