2.0
11 Nov 2021
Former employee
Woburn, MA
Recommend
CEO approval
Business outlook
Pros
Good benefits, interesting industry, can't really think of anything else.
Cons
Severely understaffed in all departments, HQ and the field, for the last year. Pay not competitive with the industry. Upper mgmt completely out of touch with customer facing staff. While mgmt can't hire people because of lack of applicants, they are make it worse by forcing people to leave because they won't be allowed to continue to work remotely.