On Board Services, Train Attendant - On Board Services, Auto Train Amtrak Employee Review

3.0
20 May 2018
Recommend
CEO approval
Business outlook

Pros

The work is very well compensated for the level of education/experience required. There is a six-year pay scale whereby year six = 100% and year one = 75%. So if you're looking for a job that pays better than retail, hospitality or airlines, you've found it.

Cons

In order to qualify for a set schedule, you have to work on an "on-call" basis until permanent positions are available. Of course you will have a guaranteed salary during this time, but you won't have any days off scheduled in advance. This is know as working on the "Extra Board" Work is 48 hours on, 48 hours off. After 48 hours off, you're back on call. If you have any hope of career development, be prepared to move to another state in pursuit of that management job. I stayed in the same location for six years. Only those who moved to D.C. or elsewhere rose in the ranks.

Explore other reviews about Amtrak

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Learned new technologies Worked on different domains and projects

Cons

Too much work Less time

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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