Customer Solutions Representative - Anonymous employee Ancestry Employee Review

3.0
6 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a good product and everyone was very nice in the office. They did a great job of training and making sure that you knew what was going on with the products.

Cons

There are all kinds of unnecessary quotas that aren't too terribly hard to hit, but they are pointless. People that have worked there for a long time are asked to do things so differently that it makes it difficult for them to want to stay.

Explore other reviews about Ancestry

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

See reviews by: Helpful|Rating|Date|All