Interaction designer - Interaction Designer Ander Group Employee Review

- They seemed to have a nice team in place while the agency's co-founder and deputy director was still working for them. - Partly to the agency's credit: after the deputy director left the company, its founder and director has apparently had to deal with many more administrative issues that have substantially increased his workload.

- 3 months of ridiculous and nearly endless discussions to get paid for the second half of a website, which I had translated for one of their clients – a (surprise surprise) financial consultancy. The consultancy refused to pay the agency a dime, as it had found several "mistakes" in the translation –just as it had disagreed with the translation of its brand new company brochure done by a professional author and native English speaker. I had even billed a slightly lower rate, since the 2nd part of the job was supposed to be easier and faster – yet it turned out to be quite the contrary... - Management still doesn't seem to appreciate the added value of language service providers, namely saved time and money – as opposed to DIY in-house translations with the help of "bilingual office staff". Yet concise and vigorous text has been proven time and again to drive sales.

Talented team always available to help, competitive salary, flexibility of hours and presence in the office, local customers with whom to establish an "intimate" relationship and who recognize the value of the projects.

Enriching and digitizing the Ticino area is always a pleasure, but sometimes the customer base is not very international.