Toxic is an understatement - Sales Associate Angi Employee Review

1.0
3 Dec 2020
Recommend
CEO approval
Business outlook

Pros

I met cool people that I hope will one day SOON get out ASAP

Cons

This place is toxic. There is a HUGE drug and alcohol problem in the office there both in management and in reps. The managers simply do not care at all about you unless you’re making them money. Will yell at you over zoom calls and make you feel like absolute garbage as a way to “pump you up” and if you have a problem with something that was said to you they will be so quick to call you emotional or not tough enough for the job and manipulate you. The managers will tell you that you’re like family and that everyone is like family and then talk about you behind your backs to the other reps on your team. Unprofessional business practices is an understatement. They will cover up fraud that happens with the reps if it’s making them money. The program isn’t even profitable for the consumer. They tell you they believe in you and then the SECOND you’re struggling will not care about you because you’ve stopped making them money. I beg anyone and everyone do NOT work in the Chicago office. It is the most toxic work environment I’ve ever been in and I’ve seen so many people turn into complete monsters because of that office. There is no culture like they promote. It’s a favorites game until you’re pushed out and ostracized to the point of wanting to quit. Because they won’t fire you, they’ll make you quit or not give you a good review if anyone tries to call them for a recommendation. I cannot stress this enough. DO. NOT. WORK. THERE. Worst job I’ve ever had and I’ve told my new manager some of the things that went down there and they were shocked. No job is better than working for HomeAdvisor. Don’t waste your time. They need to go out of business.

Explore other reviews about Angi

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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