Frost Bank Center-ARAMARK - Culinary Aramark Employee Review

1.0
8 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Saying you work with the San Antonio Spurs. That's it. Spurs front office is amazing, and their culture is First Class.

Cons

This ARAMARK venue has a hostile work environment, that plays favorites and has zero training. Solely created by an incompetent GM, that supports nepotism, encourages and breeds gossip, lacks real leadership, and expects salaried managers to work 7 days a week, 12-16 hrs. a day on back to back to back events. The GM is a joke and puts on a 'dog and pony' show for the corporate visits and then berates, belittles, and undermines the staff under him. He has created an atmosphere that rewards and encourages a Zero Life Balance. Unfortunately the management under him mirrors his behavior, thus creating a revolving door of managers there. The absolute worst culture I have ever witnessed. Don't do it to yourself, the atmosphere is toxic. And until ARAMARK removes the cancerous GM that culture will continue to suffer. An absolute mockery of the hospitality industry who treat the hourly and salaried staff like "slaves". Just Pathetic. 1 Star is a gift. There was no 0 Star ranking.

Explore other reviews about Aramark

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a flexible schedule

Cons

Work load can be heavy

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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