A Temporary Placeholder - Not for the Ambitious - Concerned Employee Arbella Insurance Employee Review

3.0
8 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Good location if you are on the South Shore. All of the reviews has some elements of truth. Excellent work life balance, the parking lot is practically empty at 5PM. Most of the employees are great. Salaries for non exempt staff is competitive with the market. Non exempt salaries needs serious improvement. Not a competitive environment, the culture is extremely layback, maybe to layback. Definitely not stressful, more of a country club. Perfect company is you are contemplating your next career and want a paycheck while you search for opportunities . Great for a career change if you are seeking little responsibilities. Perfect MOMMY job!

Cons

The company is very focus on community involvement, which is admirable. At times in my opinion I think more focus should be place on running a profitable business. Technology investment needs to be a priority. Company behind the times where technology is concerned. Need to increase IT budget and hire skilled IT professionals to help bring the company to the 21st century. Promotions are based on who you know and who likes you, not necessarily skills. Most of the home grown leaders, would not hold these positions at other companies. Tenured employees will tell you they are there because they don't have the skills or education to go elsewhere. Would not recommend to someone seeking career advancement, only if it is a Senior Level position where change can occur.

Explore other reviews about Arbella Insurance

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Cons

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Arbella Insurance Response
1w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Faced paced environment Always busy (makes the day fly by!) Can work independently but can always refer to my team for help Great relationships with my colleagues Love the research aspect of underwriting Collaboration with agents Plenty of opportunities for promotions and career advancements

Cons

System issues Sometimes unreliable network Tough emails/phone calls Smaller team so often times we cannot get everything done in a day that we want too and need to get done

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Arbella Insurance Response
1mo
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate Arbella’s work environment, support from management, and career opportunities—among many other things. We’re always seeking ways to improve our workplace and maintain our "best place to work" reputation, so we genuinely value this feedback.
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