No Moral Compass - Anonymous employee Arch Telecom Employee Review

2.0
27 Jan 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can get away with anything.

Cons

This company did a giant overhaul in the past year. Terminating top players and replacing them with money-hungry fear mongers. There are definitely people making top dollar, but at what cost? Customers are being lied to and manipulated. Once T-Mobile catches on, they use underlings as scapegoats and terminate them even though they were taught by upper management. Devices and features being added to accounts without consent. People work without breaks but then management adjust their hours to stay compliant. People work alone on the sales floor at night and in unsafe areas to boot. You are required to come to work or told you will lose your job, even when diagnosed with Covid. HR is aware but is a right hand to the CSO. Complaints fall on deaf ears.

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Arch Telecom Response
4y
We are very sorry to hear this about your experience at Arch Telecom. We value all of our current and former employees’ feedback, so we would be happy to learn more about what specifically it was that was not positive during your time here and how we can improve. Please free free to contact HR at hr@archtelecom.net to discuss anytime. We wish you the best.

Explore other reviews about Arch Telecom

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Very employee focused. Knows how to incentivize high performance with pay that matches value.

Cons

Unfortunately, like most third party companies their pay structure is at the mercy of t-mobile's incentive structure.

2.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Could pick the channel on the streaming music.

Cons

You either get your hourly rate over a bi weekly period, or your commission, whichever is higher. So you could sell a lot several days then a couple of slow days might mean you never get into the green...

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Arch Telecom Response
3mo
Thank you for taking the time to leave us a review on Glassdoor. We're glad you enjoyed your time with us, and appreciate the constructive feedback left. We wish you nothing but the best in your future.
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