Poor care. - Certified Nursing Assistant CNA Arden Courts Employee Review

1.0
11 Sept 2022
Recommend
CEO approval
Business outlook

Pros

The residents make the place worth it

Cons

Poor staffing. Management DOES NOT LISTEN TO YOUR CONCERNS, and or address them. Residents don’t receive the care they deserve and cnas are basically suppose to do everyone’s job in the building.

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Arden Courts Response
3y
We appreciate your dedication to the ProMedica Senior Care team and your review. As a company, we strive to create a positive and healthy work environment. We are disheartened to hear your concerns regarding managerial practices and staffing concerns. Feedback like your is critical to help us make the changes that we need to improve. Thank you for your feedback.

Explore other reviews about Arden Courts

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very clean, respectful, joyful, experienced

Cons

I don’t have any cons as of now

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Arden Courts Response
5d
Thank you for taking the time to share your feedback! We're delighted to hear that you've had such a positive experience and that you find our workplace clean, respectful, joyful, and filled with experienced team members. Creating a supportive and positive environment for our employees is something we strive for every day. Your feedback means a great deal to us, and we're grateful to have you as part of our team. We look forward to continuing to support your growth and maintaining a workplace where everyone can thrive.
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked in healthcare for a while, and Arden Courts has been one of the most rewarding places I've worked. Memory care is definitely challenging at times, but it's also incredibly fulfilling to build relationships with residents and their families and see the impact you can make every day. One thing I really appreciate is that the work environment feels much more manageable than skilled nursing. It allows staff to spend more quality time with residents and focus on what really matters. The residents become like family, and the team genuinely cares about them. The company is also smaller than many large healthcare organizations, which I see as a positive. There is a clear structure, expectations are straightforward, and you don't feel like just another number. Leadership is accessible, and there is support when you need it. The benefits are excellent, and there are opportunities to learn and grow within the company. No workplace is perfect, but overall Arden Courts has been a great place to work, and I would recommend it to anyone interested in memory care.

Cons

Low tuition reimbursement, but they do have some!

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Arden Courts Response
5d
Thank you for taking the time to share such a thoughtful review and for your dedication to Arden Courts over the past several years. We're honored to hear that your experience has been so rewarding and that you've found purpose in building meaningful relationships with our residents and their families. It's especially gratifying to know that you value our person-centered approach to memory care, our supportive team environment, and the accessibility of our leadership. We strive to create a workplace where employees feel valued, supported, and empowered to provide the highest quality care, so it's wonderful to hear that reflected in your experience. We also appreciate your feedback regarding tuition reimbursement. We are always evaluating our benefits and programs to better support our team members' personal and professional growth, and input like yours helps inform those conversations. Thank you again for your commitment to our residents and for recommending Arden Courts to others interested in a career in memory care. We're grateful to have you as part of our team and look forward to your continued success with us.
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