So much potential - Software Engineer Arkose Labs Employee Review

Thank you for your feedback! I will address specific areas you mentioned and provide our point of view. We are constantly soliciting feedback so we can improve and be a better organisation. We take feedback seriously and have implemented changes in response. You mentioned wellness days, and that’s an example of where we listened to feedback and made a change. Our wellness days are paid time off for everyone once a month to promote mental health and well-being. It is unfortunate that your experience is that some managers are less interested in career development. We hear you and will conduct an investigation. We have multiple success stories where staff have worked extremely hard on career development plans with their managers over several months resulting in well-deserved promotions. You’re right that Arkose does not have annual bonuses, but we are a start-up, and it’s uncommon for start-ups to have annual bonuses. However, we do have spot bonuses for exceptional work, and lucrative referral bonuses. Many employees that put in extra effort and exhibit behaviour that maps to our core values have been recognised through our generous spot bonus program. Unusually, Arkose implemented a secondary mid-year compensation review for employees that were not eligible (e.g. due to start date) so staff did not have to wait extended periods for a compensation adjustment. Pay increases should be delivered by a manager one-on-one, giving the manager time to provide context and to recognise the value that person brings to the company. Thank you for bringing this to my attention; I will ensure this does not happen again. It is an uncertain time in the tech sector and global markets. Given this, like many companies, Arkose made the difficult decision to streamline its workforce to facilitate the next growth stage. This decision was not made lightly but is a necessary one to ensure Arkose Labs’ continued growth. Our Friday drinks allow people to wind down and talk to those they don’t usually talk to regularly. We have listened to feedback and have included a round table discussion that generally gets the office laughing. If you’re open to discussing this further and helping make Arkose a better place for you, please reach out to me directly. Like you, I want Arkose to succeed. David Tsuji Head of Engineering, Australia