Pros
Everyone is a VP and NO ONE stands up to the owner aka the puppet master, The puppet master doesn’t do skip levels to find out the inner workings of his own company. The staff are paid minimal pay per hour while the clients are paying too dollars per hour and not maximizing on their investment.
Cons
Where do I even begin? Clients think that they have X amount of people handling the inbound calls, but in reality their calls are being abandoned, because there are not enough people stacked on their lines. Those same people are being let go. The company is fighting their unemployment and coming up with reasons like Lack of work, insubordination, and laying people off and telling them that they will be rehired if available when work has loaded . Investigate any job you accept before you take it. Go through the reviews. Before you sign up with this company to be your hub. Take a look at the reviews. They are not lies. Anything that is positive is coming from the corporate side of the business where everyone is happy - They are all over paid and dying to be heard. The owner doesn’t check in with them either. How about you actually take some time out of vacationing and visit with your employees.