Pros
We've got some major, widely-recognized clients that can boost your resume. Plus, there are some really good folks here—everyone's pretty friendly and easy to work with.
Cons
Over the past year, significant changes have swept through the organization, and regrettably, these changes have taken a toll on everyone's collective morale. The good people I previously mentioned are now grappling with overwhelming exhaustion, contemplating their exit strategies. It's disheartening to observe that not a single soul appears eager to remain onboard, and I empathize deeply with those just embarking on this turbulent journey, as this is undoubtedly the most challenging phase the agency has ever navigated. There are scant prospects for excitement now; the summer festivities have been axed, complimentary lunches are a distant memory, and even the breakfast toaster has been rendered inaccessible. The only glimmers of positivity on the horizon are a forthcoming Christmas gathering and a proposed office relocation, which I fervently hope will be executed thoughtfully, keeping some character from the Aldgate office. The onboarding process is bereft of adequate training, primarily because our managers find themselves perpetually swamped and stretched thin. I've encountered bewildered stares when mentioning our proprietary technology, and this perplexity isn't limited to newcomers; even those with half a year under their belts struggle to grasp the essentials. The prevailing circumstances force new hires to plunge headlong into the abyss, driven solely by our desperate circumstances. Promotions and salary increases remain shrouded in uncertainty. HR redirects inquiries to our supervisors, yet the managers themselves are as uninformed as the rest of us. The established procedures have been revamped without a clear replacement or proper communication, a recurring source of confusion resulting in missed opportunities for advancement and higher remuneration. The workload has burgeoned to unmanageable proportions. Earlier this year, we witnessed redundancies, and curiously, these reductions affected the very teams that are integral to our operations. Subsequently, even more senior management personnel found themselves on the chopping block. Teams were left to fend for themselves, and since then, everyone has been stretched beyond their limits, struggling to stay afloat amidst this deluge of tasks. Strangely, this hasn't deterred the hiring of costlier senior staff members. One can only hope, for the sake of all involved, that circumstances improve, for our current situation resembles nothing short of a dogs dinner. My current advice for those looking for a career here would be to run, you can do better elsewhere. Or...come back in 12 months to see whether things have improved.