Nice first job after graduation - Member Service Representative Astiva Health Employee Review

4.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Trains you well, helpful managers and supervisors, learned a lot about medicare advantage plans

Cons

can run into very rude customers and providers, heavy workload during OEP and AEP, understaffed due to high retention

Explore other reviews about Astiva Health

5.0
14 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunities to learn and growth, high performance pay raise, free lunch daily, breakfast learning sessions, birthday and other celebration events, game room, beautiful workplace

Cons

Fast-pace, in-office, and demanding work

5.0
12 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am fairly new to the Medicare world as well as working in a corporate environment, but every time I come to work, I feel extremely happy to be here, ready to learn and grow with the company. It may take me quite some time to grasp the concepts of Medicare and how it works, but thanks to my leaders and colleague's patience, they create a fantastic, enjoyable, and productive work environment together. Work is never a hassle for me at Astiva Health. I envision my personal and professional growth continuing here for many more years to come! On a side note: I receive free lunch every day, effectively saving me lots of money and decision making.

Cons

Can't really think of any cons at this workplace.

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