Stressful, great if you don't care about anything. - Loans Customer Service Atento Employee Review

1.0
25 Jun 2021
Recommend
CEO approval
Business outlook

Pros

They have water fountains, so you can get free water... that's pretty much it. Oh and you get paid biweekly and can meet some cool people.

Cons

Stressful environment to work in, lots of favoritism, they trick you when you're starting out that you opt out of them taking money out for your taxes "because you're not going to make more than $20,000 a year", so when it comes time to file your taxes you have to pay them because you were informed that you didn't need to let them take that money out of your paycheck. Parking space is bad, the amount of employees they have, for the small parking space is absurd. Employees can be nice but part are rude.

Explore other reviews about Atento

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and build your career

Cons

There’s no cons so far

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