It was nice to be able to assist customers with their accounts. - Customer Service Representative Atento Employee Review

4.0
15 Jan 2015
Recommend
CEO approval
Business outlook

Pros

The work environment was very relaxed, it is a fast paced call center, but the team leads and upper management was very helpful when needed.

Cons

Its location, due to the company being in Texas. It is tooooo hot there.

Explore other reviews about Atento

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

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